Overview
Curated Hour Collection ships worldwide with secure, insured delivery. All packages receive meticulous preparation for safe arrival.
Shipping Times
- In-Stock Items: Ready to ship same business day (Mon-Fri, excluding holidays).
- Price on Request/Special Orders: 2-5 business days from order, as we source directly from suppliers.
Pre-Shipment Process
Every timepiece is:
- Verified against our listing, with box/papers matched.
- Tested by expert watchmakers for cosmetics, accuracy, and water resistance (if applicable) using advanced tools.
Shipment Details
- Carriers: UPS or FedEx, fully insured and signature-required.
- Ship to: Billing address (international options available).
- Taxes: NY State orders include sales tax on shipping/handling per law.
International Shipping
We handle customs duties and fees (your responsibility). Track shipments via provided links; delivery 3-10 days typically.
Order Changes & Tracking
Contact us before shipment for modifications. Tracking emails sent post-dispatch.
Lost/Damaged Shipments
Insurance covers issues—file claims promptly with photos and details.
Expedited Options
Overnight/2-day available at checkout for eligible orders.
Curated Hour Collection
917-750-5634
info@curatedhourcollection.com
Nassau County, NY.
Last Updated: February 28, 2026